Here are a few things you should know about self-storage security

Once seen as a luxury service for most Americans, self-storage has quickly ascended into becoming a necessity for many. In fact, nearly 10% of households now utilize self-storage facilities. As a result, the industry is now estimated to accrue $38 billion in annual revenue with around 50,000 facilities nationwide. The graph below shows just how many new facilities are popping up each year:

As popularity increases, more and more people see the opportunity…including criminals. While most facilities take precautions to keep people’s assets safe, criminals are keen in finding a way to circumvent those precautions. Theft isn’t the only crime being committed either. According to an independent investigation team in Chicago, called the I-Team, there were nearly 300 break-in’s or assaults at storage facilities in Chicago alone in just a few months of their investigation.

Cameras, locks, and gates work to an extent, but what many businesses have found to be most useful is a visual deterrent such as on-site private security. Keypads can cost up to $30,000, cameras are about $400 per camera, electronic gates can be up to $35,000, and electronic doors cost around $400 per door. Even with an investment in all of these items, it’s hard to prevent people finding a way inside, cutting locks, and finding dead zones in the surveillance or response times. For these reasons, a physical on-site security company is pivotal to a robust security program.

Potential thieves often scope out an area to find an opportunity, so if they see a security vehicle or flashing lights, they’ll be far less likely to test their luck, especially when they don’t know the guards schedule. For that reason, randomized patrols have seen a huge success in preventing crime for businesses. At around $8-$10 a patrol, the value to business owners is unrivaled.

Self-storage facilities with robust security programs can often charge more resulting in more revenue and higher customer satisfaction and can position themselves above the competition. If you’d like to learn more about mobile security patrols for your self-storage facility, click here.

Passion Award: Stephen Hayes
Signal of El Paso, TX & Signal of Greater Albuquerque, NM
  


At Signal, we drive with passion in everything we do because passion connects people to purpose.
 

Stephen Hayes exemplifies this every day. A positive and giving leader, Stephen is a role model to others in the network. He stays closely connected to the Home Office, ensuring he is personally executing operational details with excellence and accuracy. 

Beyond his own market, Stephen is always willing to lend advice and support anyone in the network who needs it, while maintaining strong results in his markets. His dedication, energy, and consistent positive attitude make him a powerful example of what it means to lead with passion. 

Honesty & Integrity Award: Jonas Palmer
Signal of Northwest Tennessee & Signal of Jackson, MS 

We live in honesty and integrity because without it, our company and our brand are hollow. 

Jonas Palmer has taken on some of our most challenging markets and turned them around in a remarkably short time. He leads from the front, never asking his team to do anything he isn’t willing to do himself. 

When feedback comes from the Home Office, whether operational or financial, Jonas responds with transparency and immediate follow-through. His professionalism, accountability, and respect in every interaction set a high standard for reliability and trust. 

Relationships Award: Mike Kosmet
Signal of Michigan 

We build relationships because healthy success can only be created with mutual respect for others. 

Mike Kosmet has demonstrated consistent success for more than a decade. He understands that collaboration fuels progress, as shown in his partnership with our Milwaukee office, which helped drive a significant market turnaround. 

Personable, responsive, and easy to work with, Mike prioritizes communication and follow-through. His ability to engage his team and work alongside peers has contributed to doubling the size of his business this year. He proves that strong relationships are a competitive advantage. 

Serving Award: Shane Wimer
Signal of Nebraska 

We serve our communities without hesitation because serving is the active ingredient in service. 

Shane Wimer led the development of Code Enforcement as a new service offering, generously sharing his entire process with the Home Office and fellow franchisees. His collaboration helped create sales and training materials that are driving growth across the network. 

He knows his officers by name and genuinely cares about their success, which is reflected in his team’s outstanding retention rates. Shane’s ability to balance strong financial performance with a people-first mindset makes his franchise a model for serving both community and team. 

Learning Award: Dan Liotta
Signal of Central and Northern Virginia  

We learn something every day by holding an open-minded approach to everything we do. 

Since joining Signal in 2023, Dan Liotta has made a significant impact. As a strategic and thoughtful leader, he delivers strong results and exceptional customer service by staying focused on sustainable growth. 

Dan is constantly seeking ways to improve his operations and bring more value to his market. His visionary mindset and commitment to continuous improvement remind us that growth begins with a willingness to learn.

Core Champion Award: Haris Johnson
Signal of Washington, D.C. 

While each award represents a specific value, the Core Champion brings them all together. 

Haris Johnson represents the full Signal mission in every aspect of his business. He makes a lasting impression in every interaction, from how he supports his officers to the passion he brings to serving clients. 

He is always exploring new ideas to improve his franchise and shows genuine appreciation for others across the network. His commitment to his team, his clients, and the future of Signal makes him a true Core Champion. 

Congratulations! 

These winners represent what makes Signal different. Our Core Values – Passion, Honesty & Integrity, Relationships, Serving, and Learning – are the foundation of how we operate and how we grow.  

To our 2025 Core Award winners: thank you for leading by example and for showing what it truly means to live the Signal mission.

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At Signal, our Core Values are more than just words – they shape our culture and define how we provide peace of mind to the communities we serve. They are action statements rooted in a fundamental code of conduct that help us meet challenges, make decisions, and lead...