Convenience Stores: A 24-hour Opportunity

Convenience Stores: A 24-hour opportunity for both customers and vandals.

Imagine this: It’s 12:30 a.m. and you’ve just gotten a phone call from your night manager saying that there’s been a crime committed at your convenience store. Your property is destroyed, your employees are scared, and you’re about to endure some hefty costs to get your business back together.

In recent times, there have been increases in criminal activity at gas stations and their attached convenience stores. Now more than ever, store owners and managers are facing pressures about providing a secure environment.

Factors that put retail workers at risk:

  1. Access to cash
  2. Isolated, solitary work
  3. Selling alcohol
  4. Poorly lit workplaces
  5. Lack of staff / security personnel

It’s important for small or large business owners to establish clear policies and to have employees well trained in the case that any crisis arises. Additionally, consider procedural modifications, store design, and security presence to ensure that your store, employees, and you are safe.

Mobile Patrols meet your needs

Signal Security is your best option for all security needs. We can easily customize our services to fit convenience store needs, especially with the use of our industry-leading Signal Edge technology in conjunction with our unique mobile patrol model.

A security vehicle parked near the main entrance will give guests assurance that they are safe and will make robbers or threats think twice before acting. Signal  security officers are highly trained to search and be on the lookout for security hazards and opportunities for crime. Where a camera might help investigators once a crime is committed, a Signal officer can stop and prevent a crime before it happens.

Some of the biggest challenges for convenience stores right now include asset protection, vagrancy and loitering, employee safety, and customer retention. Signal can help you achieve your goals of a safer and more secure environment. For more information about Signal’s Mobile Patrol services, click here.

Passion Award: Stephen Hayes
Signal of El Paso, TX & Signal of Greater Albuquerque, NM
  


At Signal, we drive with passion in everything we do because passion connects people to purpose.
 

Stephen Hayes exemplifies this every day. A positive and giving leader, Stephen is a role model to others in the network. He stays closely connected to the Home Office, ensuring he is personally executing operational details with excellence and accuracy. 

Beyond his own market, Stephen is always willing to lend advice and support anyone in the network who needs it, while maintaining strong results in his markets. His dedication, energy, and consistent positive attitude make him a powerful example of what it means to lead with passion. 

Honesty & Integrity Award: Jonas Palmer
Signal of Northwest Tennessee & Signal of Jackson, MS 

We live in honesty and integrity because without it, our company and our brand are hollow. 

Jonas Palmer has taken on some of our most challenging markets and turned them around in a remarkably short time. He leads from the front, never asking his team to do anything he isn’t willing to do himself. 

When feedback comes from the Home Office, whether operational or financial, Jonas responds with transparency and immediate follow-through. His professionalism, accountability, and respect in every interaction set a high standard for reliability and trust. 

Relationships Award: Mike Kosmet
Signal of Michigan 

We build relationships because healthy success can only be created with mutual respect for others. 

Mike Kosmet has demonstrated consistent success for more than a decade. He understands that collaboration fuels progress, as shown in his partnership with our Milwaukee office, which helped drive a significant market turnaround. 

Personable, responsive, and easy to work with, Mike prioritizes communication and follow-through. His ability to engage his team and work alongside peers has contributed to doubling the size of his business this year. He proves that strong relationships are a competitive advantage. 

Serving Award: Shane Wimer
Signal of Nebraska 

We serve our communities without hesitation because serving is the active ingredient in service. 

Shane Wimer led the development of Code Enforcement as a new service offering, generously sharing his entire process with the Home Office and fellow franchisees. His collaboration helped create sales and training materials that are driving growth across the network. 

He knows his officers by name and genuinely cares about their success, which is reflected in his team’s outstanding retention rates. Shane’s ability to balance strong financial performance with a people-first mindset makes his franchise a model for serving both community and team. 

Learning Award: Dan Liotta
Signal of Central and Northern Virginia  

We learn something every day by holding an open-minded approach to everything we do. 

Since joining Signal in 2023, Dan Liotta has made a significant impact. As a strategic and thoughtful leader, he delivers strong results and exceptional customer service by staying focused on sustainable growth. 

Dan is constantly seeking ways to improve his operations and bring more value to his market. His visionary mindset and commitment to continuous improvement remind us that growth begins with a willingness to learn.

Core Champion Award: Haris Johnson
Signal of Washington, D.C. 

While each award represents a specific value, the Core Champion brings them all together. 

Haris Johnson represents the full Signal mission in every aspect of his business. He makes a lasting impression in every interaction, from how he supports his officers to the passion he brings to serving clients. 

He is always exploring new ideas to improve his franchise and shows genuine appreciation for others across the network. His commitment to his team, his clients, and the future of Signal makes him a true Core Champion. 

Congratulations! 

These winners represent what makes Signal different. Our Core Values – Passion, Honesty & Integrity, Relationships, Serving, and Learning – are the foundation of how we operate and how we grow.  

To our 2025 Core Award winners: thank you for leading by example and for showing what it truly means to live the Signal mission.

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At Signal, our Core Values are more than just words – they shape our culture and define how we provide peace of mind to the communities we serve. They are action statements rooted in a fundamental code of conduct that help us meet challenges, make decisions, and lead...