Security in Industrial Facilities: The Signal Difference

Industrial facilities hold immense importance in our daily lives as they serve as the backbone of production, providing a wide array of goods and services essential for modern living and fostering innovation. Over the years, the advent of modern technology has made the need for security all the more evident. This transformation is exemplified by a mining operation in Eastern Pennsylvania that transitioned all of its security needs to Signal, lowering costs for the client and bringing peace of mind to the entire operation. 

Traditionally, security in mining operations involved an officer stationed in a trailer, tasked with simply watching the mine for hours on end. Other providers may have been tasked with things like patrolling the property or checking for compliance and safety standards. Recognizing the need for a more effective and efficient approach, this mining operation in Pennsylvania transitioned all its needs to Signal, marking a significant change in security practices. 

After adopting Signal’s advanced technology, all security needs were consolidated in-house, offering a seamless and centralized solution for the client. The transition includes shifting from one officer stationed in an office to a patrol model, allowing the entire facility to operate more efficiently. By combining the presence of multiple high-profile vehicles with strategic patrol, Signal is able to deter potential threats and make their presence at the site known to all in the community. 

In addition to traditional security measures, the mining operation integrated value-added services. Officers stationed at the breaker ensured security and actively participated in maintaining the boilers. This involved tasks such as shoveling coal and ash, and monitoring temperature levels. This role’s importance became particularly apparent in the challenging northeast winters, where the risk of the breaker freezing posed a significant threat to coal production and financial losses. 

Beyond the immediate security concerns, the mining operation recognized the importance of compliance with federal regulations. Unauthorized access to mines is a substantial risk, and ensuring compliance is crucial for the safety of both the workers and the surrounding community. By embracing a patrol model and actively engaging with individuals on-site, the mining operation demonstrated its commitment to federal regulations, reassuring authorities that security measures were not merely theoretical but actively enforced. 

Acknowledging that security is intertwined with safety, the mining operation ensured that its officers underwent comprehensive training, aligning with MSHA Part 48 standards. This meant that the security personnel were equipped to identify safety hazards and potential risks, complementing the efforts of the miners. By sharing common goals and training criteria, the security team became an integral part of the overall safety within the mining operation. 

The evolution of security in industrial facilities reflects a commitment to efficiency, safety and compliance. By embracing advanced technology, adopting value-added services and prioritizing comprehensive training, the mining operation not only enhanced security but also contributed to the overall well-being of the community and the industry. In a world where industrial operations are increasingly vulnerable to various threats, investing in robust security measures is not just a necessity but a strategic imperative for sustainable and responsible practices. 

Passion Award: Stephen Hayes
Signal of El Paso, TX & Signal of Greater Albuquerque, NM
  


At Signal, we drive with passion in everything we do because passion connects people to purpose.
 

Stephen Hayes exemplifies this every day. A positive and giving leader, Stephen is a role model to others in the network. He stays closely connected to the Home Office, ensuring he is personally executing operational details with excellence and accuracy. 

Beyond his own market, Stephen is always willing to lend advice and support anyone in the network who needs it, while maintaining strong results in his markets. His dedication, energy, and consistent positive attitude make him a powerful example of what it means to lead with passion. 

Honesty & Integrity Award: Jonas Palmer
Signal of Northwest Tennessee & Signal of Jackson, MS 

We live in honesty and integrity because without it, our company and our brand are hollow. 

Jonas Palmer has taken on some of our most challenging markets and turned them around in a remarkably short time. He leads from the front, never asking his team to do anything he isn’t willing to do himself. 

When feedback comes from the Home Office, whether operational or financial, Jonas responds with transparency and immediate follow-through. His professionalism, accountability, and respect in every interaction set a high standard for reliability and trust. 

Relationships Award: Mike Kosmet
Signal of Michigan 

We build relationships because healthy success can only be created with mutual respect for others. 

Mike Kosmet has demonstrated consistent success for more than a decade. He understands that collaboration fuels progress, as shown in his partnership with our Milwaukee office, which helped drive a significant market turnaround. 

Personable, responsive, and easy to work with, Mike prioritizes communication and follow-through. His ability to engage his team and work alongside peers has contributed to doubling the size of his business this year. He proves that strong relationships are a competitive advantage. 

Serving Award: Shane Wimer
Signal of Nebraska 

We serve our communities without hesitation because serving is the active ingredient in service. 

Shane Wimer led the development of Code Enforcement as a new service offering, generously sharing his entire process with the Home Office and fellow franchisees. His collaboration helped create sales and training materials that are driving growth across the network. 

He knows his officers by name and genuinely cares about their success, which is reflected in his team’s outstanding retention rates. Shane’s ability to balance strong financial performance with a people-first mindset makes his franchise a model for serving both community and team. 

Learning Award: Dan Liotta
Signal of Central and Northern Virginia  

We learn something every day by holding an open-minded approach to everything we do. 

Since joining Signal in 2023, Dan Liotta has made a significant impact. As a strategic and thoughtful leader, he delivers strong results and exceptional customer service by staying focused on sustainable growth. 

Dan is constantly seeking ways to improve his operations and bring more value to his market. His visionary mindset and commitment to continuous improvement remind us that growth begins with a willingness to learn.

Core Champion Award: Haris Johnson
Signal of Washington, D.C. 

While each award represents a specific value, the Core Champion brings them all together. 

Haris Johnson represents the full Signal mission in every aspect of his business. He makes a lasting impression in every interaction, from how he supports his officers to the passion he brings to serving clients. 

He is always exploring new ideas to improve his franchise and shows genuine appreciation for others across the network. His commitment to his team, his clients, and the future of Signal makes him a true Core Champion. 

Congratulations! 

These winners represent what makes Signal different. Our Core Values – Passion, Honesty & Integrity, Relationships, Serving, and Learning – are the foundation of how we operate and how we grow.  

To our 2025 Core Award winners: thank you for leading by example and for showing what it truly means to live the Signal mission.

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