Signal has a simple philosophy: Planning and prevention are integral to peace of mind. Our officers are continually searching for upkeep issues, hazardous conditions, or other situations that endanger the safety of your property and the people inside.
We also recognize that most of our work takes place after staff clocks out or residents turn in. A client gets digital reports in their email inbox every day, but may never actually see a Signal mobile patrol vehicle on the job. And if those daily reports are mostly variations on "all clear," it's natural to wonder what you're really getting. That's why Signal built our service offerings around a promise of reliability, transparency, and accountability.
Signal officers — whether patrollers or dedicated on-site guards — don't spend their shifts merely cruising around. They proactively identify maintenance issues, hazardous conditions, and other conditions that endanger the safety of your property and the people in it.
Officers file instant, digital reports on every single patrol via Signal Edge, a state-of-the-art mobile app developed specially for Signal. Their clarity and precision, along with photo and video documentation and GPS tracking data, will help you verify our service and locate issues around your property.
The specifics of each post vary, but below are a few common points of focus.
Gates, fences, and perimeter
Signal officers routinely inspect the integrity of gates and fences around the perimeter of your property. If the boundaries of your property are fenced, officers can search for holes or openings in the fencing or any breakdown in the gate's operation. At best, these are inconvenient maintenance issues. At worst, these are invitations for unwanted guests to infiltrate your property, presenting a major security threat.
Locked doors and windows
Patrol officers roam the interior or exterior of your property, checking doors and windows to ensure they are locked. This prevents unauthorized access to offices, maintenance closets, storage rooms, or common areas. Multi-family communities frequently rely on Signal officers to ensure that pools are locked and empty at closing time. This service prevents loitering, crimes of opportunity like graffiti and theft, and noise disturbances.
Inclement weather damage
In practically every state in America, people say the same thing about the local weather: if you don't like it, just wait ten minutes. Whether summer storms or winter flurries are in the forecast, Signal mobile patrols will complete their rounds and alert you to hazards caused by the inclement conditions. Depending on the weather, officers can report road obstructions, signs of flooding or broken pipes, or storm damage, so maintenance crews can limit or repair the damage quickly.
After sunset, your property's first line of defense against crime is adequate lighting. Much like a Signal mobile patrol vehicle, bright light serves as a deterrent against vandals and other criminals who operate in the shadows. Signal patrollers report on burnt-out lights and other, similar issues, so you can identify and fix the problem quickly.
Signal officers are "community-based officers," which means our personnel make a point of being approachable and professional. Many properties ask officers to make patrol rounds on foot — a great chance for officers to serve as a friendly face in the community. Any encounters with suspicious characters or unauthorized people are reported, as are any complaints or rumors posing a threat to your property's peace of mind.
Signal has successfully disrupted the security industry thanks to our mobile technology and instant reporting. The transparency and accountability they provide are revolutionary, and their speed means you’ll be able to find and fix problems fast.
Imagine the peace of mind you’ll feel knowing there are vigilant, highly-trained eyes on your property around the clock. You’ll be able to focus on improving your property, while we focus on protecting it.
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