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How Technology Adds Extra Security Protection

A customer collapses and needs emergency medical assistance. A gun-wielding man is threatening a woman in her apartment. A shoplifter is trying to flee the store. Rioters are destroying downtown properties.

Signal officers successfully intervened in all these security incidents. Fortunately, in the stress of the moment, each Signal officer relied on our custom-designed technology to save lives and save resources and time. On the cutting edge of Cloud-based software, Signal Edge is the core foundation of how we provide protection and peace of mind to those we serve.

Quick 24-7 Access

Our proprietary technology allows clients real-time access to activities and reports to foster transparency and accountability of the contracted services. If we promise we’ll patrol your property every hour, you can check the user-friendly Signal Edge dashboard to see if we’ve fulfilled our commitment to you.

If your property or inventory needs extra surveillance or documentation during our patrols, Signal Edge allows our officers to take and upload photographs and videos. Did we correctly scan access badges and approve entry and exit of all vehicles and persons? Simply log in to your individual Signal Edge account to be sure.

With the Signal Edge seamless online technology, there’s no longer a need for handwritten reports and bulky paperwork. Just a quick swipe of your mobile device or tap of your keyboard and you’ll gain instant access to all the details you need. 

Key Features and Benefits

Our advanced technology helps ensure that every task and preventive action is completed on time at each of our client sites. Key features and benefits of  Signal Edge include: 

Mobile Reporting

  • Manage your properties from anywhere
  • Receive real-time notifications via email or SMS
  • View automatic summary reports of all completed activities

 Interactive Checkpoints

  • Ensure site coverage is adapted to your needs
  • Request location-specific instructions
  • Increase security team accountability

Client Portal/Reports

  • Streamline centralized security data
  • Receive instant notifications for specific or all completed reports
  • Access real-time and historical data for all activities performed
  • View on-patrol photographs and videos

Message Board

  • Take the guesswork out of your security team’s ability to handle an event
  • Benefit from officers seamlessly sharing information during and between shifts
  • Ensure your security team is prepared and informed

Emergency Contacts

  • Ensure situations are escalated properly
  • Reduce your personal call volume
  • Equip your security team to access a list of situation-specific contacts

Panic Button

  • Use push-button technology to signal distress in real-time
  • Provide officers with automated around-the-clock emergency support

Analytics

  • Gain insight about the security of your property without shuffling through piles of reports or opening spreadsheets
  • Remove the barrier between you and your operational data

Whether you’re a small business or a national franchise or a quaint apartment complex or an expansive commercial property, our security software is ever ready and easy to use anytime day or night. It’s no wonder Signal is an industry leader in technology that ensures efficient, effective security support no matter the scope of your business. 

Our security expertise includes the speed and convenience of mobile tracking and communications in the palm of the hand. Our Signal Edge software is flexible, adaptable and available to you wherever you go.  

We’re here to help you discover how our innovative security technology can better protect your customers, employees and property 24-7. Contact us to learn more about how Signal can provide customized security solutions for your company.

Learn More About Signal Edge Technology

Passion Award: Stephen Hayes
Signal of El Paso, TX & Signal of Greater Albuquerque, NM  


At Signal, we drive with passion in everything we do because passion connects people to purpose. 

Stephen Hayes exemplifies this every day. A positive and giving leader, Stephen is a role model to others in the network. He stays closely connected to the Home Office, ensuring he is personally executing operational details with excellence and accuracy. 

Beyond his own market, Stephen is always willing to lend advice and support anyone in the network who needs it, while maintaining strong results in his markets. His dedication, energy, and consistent positive attitude make him a powerful example of what it means to lead with passion. 

Honesty & Integrity Award: Jonas Palmer
Signal of Northwest Tennessee & Signal of Jackson, MS 

We live in honesty and integrity because without it, our company and our brand are hollow. 

Jonas Palmer has taken on some of our most challenging markets and turned them around in a remarkably short time. He leads from the front, never asking his team to do anything he isn’t willing to do himself. 

When feedback comes from the Home Office, whether operational or financial, Jonas responds with transparency and immediate follow-through. His professionalism, accountability, and respect in every interaction set a high standard for reliability and trust. 

Relationships Award: Mike Kosmet
Signal of Michigan 

We build relationships because healthy success can only be created with mutual respect for others. 

Mike Kosmet has demonstrated consistent success for more than a decade. He understands that collaboration fuels progress, as shown in his partnership with our Milwaukee office, which helped drive a significant market turnaround. 

Personable, responsive, and easy to work with, Mike prioritizes communication and follow-through. His ability to engage his team and work alongside peers has contributed to doubling the size of his business this year. He proves that strong relationships are a competitive advantage. 

Serving Award: Shane Wimer
Signal of Nebraska 

We serve our communities without hesitation because serving is the active ingredient in service. 

Shane Wimer led the development of Code Enforcement as a new service offering, generously sharing his entire process with the Home Office and fellow franchisees. His collaboration helped create sales and training materials that are driving growth across the network. 

He knows his officers by name and genuinely cares about their success, which is reflected in his team’s outstanding retention rates. Shane’s ability to balance strong financial performance with a people-first mindset makes his franchise a model for serving both community and team. 

Learning Award: Dan Liotta
Signal of Central and Northern Virginia  

We learn something every day by holding an open-minded approach to everything we do. 

Since joining Signal in 2023, Dan Liotta has made a significant impact. As a strategic and thoughtful leader, he delivers strong results and exceptional customer service by staying focused on sustainable growth. 

Dan is constantly seeking ways to improve his operations and bring more value to his market. His visionary mindset and commitment to continuous improvement remind us that growth begins with a willingness to learn.

Core Champion Award: Haris Johnson
Signal of Washington, D.C. 

While each award represents a specific value, the Core Champion brings them all together. 

Haris Johnson represents the full Signal mission in every aspect of his business. He makes a lasting impression in every interaction, from how he supports his officers to the passion he brings to serving clients. 

He is always exploring new ideas to improve his franchise and shows genuine appreciation for others across the network. His commitment to his team, his clients, and the future of Signal makes him a true Core Champion. 

Congratulations! 

These winners represent what makes Signal different. Our Core Values – Passion, Honesty & Integrity, Relationships, Serving, and Learning – are the foundation of how we operate and how we grow.  

To our 2025 Core Award winners: thank you for leading by example and for showing what it truly means to live the Signal mission.

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